COVID-19 Innovation Awards: Pandemic Rapidly Transformed Retailers Globally

October 20, 2020 COVID-19 Retail The impact of COVID-19 has rapidly transformed the retail industry. The COVID-19 Innovation Awards recognize new ideas, leadership, method, business process, or the introduction of something new that was created in response to the COVID-19 pandemic. The honorees are Don Ghermezian, Co-CEO of American Dream, Mark Ghermezian, Co-CEO of American…

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Shopper Safety World Review (Spanish)

Analisis Mundial para la Seguridad del Comprador identifica las prácticas seguras para compras en todo el mundo. Discutiremos lo que funciona y lo que no funciona cuando se trata no solo de mantener a los compradores seguros sino también de aumentar su confianza al regresar a la venta minorista. Aprenda cómo mejorar la experiencia de compra en general, al tiempo que incorpora procedimientos de seguridad.

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Four Strategies for Success in the Age of COVID-19

August 6, 2020 Best Practices COVID-19 Insights We are happy to share with you the World Retail Forum analysis of global best practices and retailer interviews. The World Retail Forum identified four strategies for retail success in the age of COVID-19: In our analysis of best practices, we identified four strategies for retail success in the…

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Shopper Safety World Review

Shopper Safety World Review looks at current practices for safe shopping around the world. We will discuss what is working and what has not when it comes to not only keeping shoppers safe, but building their confidence while returning to retail.
We invite back Matt Bauer, President of the Madison Avenue BID, to get an update on Madison Avenue retailers’ new safety practices.

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On the Frontline Attendees are Investing in Retail Technology

July 29, 2020 COVID-19 Insights Tech A poll conducted by World Retail Forum with senior global retail executives found the following: Supply Chain 89% Have upgraded or are planning to upgrade their supply chain technology In-Store Technology 66% Are planning to upgrade their in-store technology systems within the next six months Engagement 44% Are using…

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On the Frontline Attendees Are Improving Their Operational Plan

July 24, 2020 COVID-19 Insights World Retail Forum Research & Insights:  A poll conducted by  with senior global retail executives found the following: Learning 98% Of our attendees find the material engaging Experience 78% Are making changes to heighten the shopping experience for their returning customers Live Stream 78% Are planning to use live streaming…

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Virtual Tour of Best Safety Practices on Madison Avenue

Join the World Retail Forum and find out how Madison Avenue came back bigger and better after COVID-19.

We take a VIP behind-the-scenes look at the best practices of safe shopping in the most exclusive stores in the world, all led by Matthew Bauer, President of the Madison Avenue Business Improvement District.

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Insights: Retailers Rapidly Embrace Technology

July 2, 2020 COVID-19 Insights World Retail Forum Research & Insights:  A poll conducted by  with senior global retail executives found the following: Learning 100% Feel that they have learned something new about best retail practices in attending our events Preparedness 80% Are prepared if COVID-19 levels should reach April 2020 levels once more Change 75% Are…

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Insights: Retailers Improve e-Commerce Experience

June 26, 2020 COVID-19 Insights World Retail Forum Research & Insights:  A poll conducted by  with senior global retail executives found the following: Technology 75% Have upgraded their technology-based services in-store e-Commerce 67% Are currently improving their e-Commerce solutions Experiential 50% Are using experiential technology in-store to improve the customer experience Pick-Up 40% Are offering curbside pick-up by phone or…

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