On the Frontline Attendees Are Improving Their Operational Plan
World Retail Forum Research & Insights: A poll conducted by with senior global retail executives found the following:
Learning
%
Of our attendees find the material engaging
Experience
%
Are making changes to heighten the shopping experience for their returning customers
Live Stream
%
Are planning to use live streaming and social media influencers to promote their products
Training
%
Have created or are creating a learning and communication program for their employees
Design
%
Are changing their store design to be more welcoming for returning customers
Incentives
%
Are offering customer loyalty incentives such as return visit coupons or free gifts
Source: World Retail Forum
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