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Ability to Change and the Importance of a Unique Value Proposition from May 19, 2020 looks at two of the top factors in our Consumer Engagement Index (CEI), “Change” and “Unique Value Proposition,” and how they correlate with the successful reopening of retail and restaurants. New York City retail gets ready to open with Matthew Bauer, President of Madison Avenue Business Improvement District.

On the Frontline: The Human Touch: Re-connecting with Shoppers from May 12, 2020 covers what to expect as shoppers begin to return. How will their shopping patterns be changed and what can retailers do to increase confidence in customers?

We spoke with Riad Laher about the current state of South Africa retail due to the COVID-19 pandemic.

We spoke with Malu Albertotti for an overview of retail in Brazil in the midst of the COVID-19 pandemic.

American retailers, shopping centers and restaurants are opening up for business in the next thirty days. This is the biggest opening in the history of the retail industry. We will look at the best practices and success stories.

Retail pundit Shelley Kohan gives an overview of the important steps for businesses reopening after COVID-19.

Bob Phbbs, the Retail Doctor, gives us a report of the current state of retail and best practices for businesses as they begin to reopen post COVID-19.

Gonzalo Guzman Oliete report on the state of retail in Madrid as Spain is in the early stages of reopening.