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Liverpool WRF25 – World Retail Forum – Innovative Leadership Award
On the Frontline https://worldretailforum.com/wp-content/uploads/•liverpool_wrf25_-_wolrd_retail_forum_-_innovative_leadership_award-720p.mp4 April 8, 2025 On the Frontline Join Us On the Frontline is a video report streamed live every other week at 9 AM (EST) Tuesdays featuring experts and executives around the globe Register On the Frontline Join Us On the Frontline is a video report streamed live every other week at…
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The Future of the Store – Museum of the Dog
The Museum of the Dog incorporated every best practice
we have seen around the world into one physical place.
It should be studied as a benchmark for success and serves
as blueprint for the future of the store.
The Largest In-Person Gathering of Retailers: Best Practices for Retailers for COVID-19 & US Retail Overview
August 12, 2020 Uncategorized Daniel Hodges, CEO of Consumers in Motion and Founder of World Retail Forum, presented best practices for retailers for COVID-19 and the U.S. retail overview at the China International Retail Innovation Summit 2020 earlier today in Shanghai. This is the largest in-person gathering of retailers in the world. In an analysis…
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Designing the New Customer Experience
We talked with Andrew Powell, a Senior Associate at Gensler, who helped bring to life the world’s largest customer experience center, American Dream. The latest trends for retail design are incorporating experience right into the shopping design. American Dream is the largest experience center in the world and includes a theme park, water park, ice rink, and ski slope right into the indoor shopping center.
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Best Practices from North America for COVID-19 (Spanish)
On the Frontline July 8, 2020 On the Frontline Join Us On the Frontline is a video report streamed live every week at 9 AM (EST) Tuesdays featuring experts and executives around the globe Register More Videos Join Us On the Frontline is a video report streamed live every other week at 9 AM (EST)…
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Mark Ghermezian, Co-CEO of American Dream – The Ultimate Experience Center
Best Practices in North America for COVID-19 provides success stories and experiences from retailers around the world as they operate in a COVID-19 and post COVID-19 business environment. We talk with Vibhu Norby, CEO and Founding CEO of b8ta, and Mark Ghermezian, Co-CEO at American Dream.
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Learn How a 100-Year-Old Company Reinvented Itself for COVID-19
Leif Göritz with Thalia Bücher GmbH gives insights on how an over 100-year-old company managed the COVID-19 pandemic.
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On the Frontline: China with T-11 Food Market, Rainbow, CCFA, Chaoshifa, Retail X
Best Retail Practices in Asia for COVID-19 is a comprehensive collection of insights from top retailers such as T11 Supermarkets, Chaoshifa, and Rainbow Department Stores. We also talked with Kevin Peng, head of the largest retail organization in China, and Juanita Neville-Te Rito, the Founder of Retail X.
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Serving the New Customer Journey
Best Practices: Serving The New Customer Journey discusses the importance of ensuring customers returning have an enjoyable experience. We will chat with Nino Bergfeld from Salesforce about ways businesses can stay in touch with their contacts and make sure they are ready to return to retail.
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Using Technology to Improve the Customer Journey
Best Practices: Using Technology To Improve The Customer Experience will cover the importance of retailers implementing the latest technology to improve relations with customers. We talk with Parrish Chapman, Director of Sales B2B Retail from Samsung about lessons from COVID-19 for businesses looking to implement new tech into their operations.
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