Insights
Virtual Tour of Best Safety Practices on Madison Avenue
Join the World Retail Forum and find out how Madison Avenue came back bigger and better after COVID-19.
We take a VIP behind-the-scenes look at the best practices of safe shopping in the most exclusive stores in the world, all led by Matthew Bauer, President of the Madison Avenue Business Improvement District.
View
Insights: Retailers Rapidly Embrace Technology
July 2, 2020 Insights World Retail Forum Research & Insights: A poll conducted by with senior global retail executives found the following: Learning 100% Feel that they have learned something new about best retail practices in attending our events Preparedness 80% Are prepared if COVID-19 levels should reach April 2020 levels once more Change 75% Are keeping…
View
Insights: Retailers Improve e-Commerce Experience
June 26, 2020 Insights World Retail Forum Research & Insights: A poll conducted by with senior global retail executives found the following: Technology 75% Have upgraded their technology-based services in-store e-Commerce 67% Are currently improving their e-Commerce solutions Experiential 50% Are using experiential technology in-store to improve the customer experience Pick-Up 40% Are offering curbside pick-up by phone or online…
View
Serving the New Customer Journey
Best Practices: Serving The New Customer Journey discusses the importance of ensuring customers returning have an enjoyable experience. We will chat with Nino Bergfeld from Salesforce about ways businesses can stay in touch with their contacts and make sure they are ready to return to retail.
View
Insights: Retailers Rapidly Adapt
May 27, 2020 Insights World Retail Forum Research & Insights: A poll conducted by with senior global retail executives found the following: Safety 90% Identified safety as the most important factor to get shoppers to return to the store Training 70% Are in the process of working on a training plan for their employees Re-opening…
View
Using Design for Impact
Best Practices: Using Design for Impact will discuss the importance of incorporating a higher level of service, including safe shopping practices with Juliana Neves, Lead architect of Kube Arquitetura.
View
Shopping Center Safety
See the design of the shopping center of the future, with greater focus on shopper and employee safety.
View
Culture and Curiosity Drive Innovation at Walmart
April 24, 2020 Insights How does a fifty-seven-year-old retail chain innovate, stay ahead of changing consumer habits, and still remain number one in retail? Walmart knows, and I’ve got a story to tell you that may help you understand, too. The Culture of Walmart Sam Walton began revolutionizing retail sales in the United States…
View
On the Frontline with Retail Store Tours Overview
On The Frontline with Retail Store Tours (https://retailstoretours.com) is a live event held bi-weekly at 9AM EST Tuesday. On The Frontline is a 30-minute real-time report from people on the ground in the retail, restaurant, travel industries and major global brands from the United States, China, Canada, Mexico, Brazil, London, Madrid, Barcelona, Paris, Milan, Rome, Dubai, Israel, South Africa, Singapore, and India. We report on the impact of COVID-19 and discuss the lessons learned best practices and opportunities.
View
On The Frontline with Retail Store Tours
On The Frontline with Retail Store Tours (https://retailstoretours.com) is a live event held bi-weekly at 9AM EST Tuesday. On The Frontline is a 30-minute real-time report from people on the ground in the retail, restaurant, travel industries and major global brands from the United States, China, Canada, Mexico, Brazil, London, Madrid, Barcelona, Paris, Milan, Rome, Dubai, Israel, South Africa, Singapore, and India.
View