Posts Tagged ‘On the Frontline’
On the Frontline: Paris Restaurants Open with Erick Jimenez
Restaurants are gaining customers in Paris as of June 9, 2020.
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On the Frontline: Restaurants in Shanghai June 2020
Update on restaurants in China from Sharon Shi, June, 2020
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Using Technology to Improve the Customer Journey
Best Practices: Using Technology To Improve The Customer Experience will cover the importance of retailers implementing the latest technology to improve relations with customers. We talk with Parrish Chapman, Director of Sales B2B Retail from Samsung about lessons from COVID-19 for businesses looking to implement new tech into their operations.
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Using Design for Impact
Best Practices: Using Design for Impact will discuss the importance of incorporating a higher level of service, including safe shopping practices with Juliana Neves, Lead architect of Kube Arquitetura.
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Shopping Center Safety
See the design of the shopping center of the future, with greater focus on shopper and employee safety.
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Ability to Change and Importance of a Unique Value Proposition
Ability to Change and the Importance of a Unique Value Proposition from May 19, 2020 looks at two of the top factors in our Consumer Engagement Index (CEI), “Change” and “Unique Value Proposition,” and how they correlate with the successful reopening of retail and restaurants. New York City retail gets ready to open with Matthew Bauer, President of Madison Avenue Business Improvement District.
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The Human Touch
On the Frontline: The Human Touch: Re-connecting with Shoppers from May 12, 2020 covers what to expect as shoppers begin to return. How will their shopping patterns be changed and what can retailers do to increase confidence in customers?
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On the Frontline: South Africa with Riad Laher
We spoke with Riad Laher about the current state of South Africa retail due to the COVID-19 pandemic.
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On the Frontline: Brazil with Malu Albertotti
We spoke with Malu Albertotti for an overview of retail in Brazil in the midst of the COVID-19 pandemic.
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The COVID-19 Timeline
American retailers, shopping centers and restaurants are opening up for business in the next thirty days. This is the biggest opening in the history of the retail industry. We will look at the best practices and success stories.
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