Shopper Safety World Review (Spanish)

Analisis Mundial para la Seguridad del Comprador identifica las prácticas seguras para compras en todo el mundo. Discutiremos lo que funciona y lo que no funciona cuando se trata no solo de mantener a los compradores seguros sino también de aumentar su confianza al regresar a la venta minorista. Aprenda cómo mejorar la experiencia de compra en general, al tiempo que incorpora procedimientos de seguridad.

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Shopper Safety World Review

Shopper Safety World Review looks at current practices for safe shopping around the world. We will discuss what is working and what has not when it comes to not only keeping shoppers safe, but building their confidence while returning to retail.
We invite back Matt Bauer, President of the Madison Avenue BID, to get an update on Madison Avenue retailers’ new safety practices.

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Designing the New Customer Experience

We talked with Andrew Powell, a Senior Associate at Gensler, who helped bring to life the world’s largest customer experience center, American Dream. The latest trends for retail design are incorporating experience right into the shopping design. American Dream is the largest experience center in the world and includes a theme park, water park, ice rink, and ski slope right into the indoor shopping center.

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Best Practices from North America for COVID-19 (Spanish)

On the Frontline July 8, 2020 On the Frontline Join Us On the Frontline is a video report streamed live every week at 9 AM (EST) Tuesdays featuring experts and executives around the globe Register More Videos Join Us On the Frontline is a video report streamed live every other week at 9 AM (EST)…

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Virtual Tour of Best Safety Practices on Madison Avenue

Join the World Retail Forum and find out how Madison Avenue came back bigger and better after COVID-19.

We take a VIP behind-the-scenes look at the best practices of safe shopping in the most exclusive stores in the world, all led by Matthew Bauer, President of the Madison Avenue Business Improvement District.

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Serving the New Customer Journey

Best Practices: Serving The New Customer Journey discusses the importance of ensuring customers returning have an enjoyable experience. We will chat with Nino Bergfeld from Salesforce about ways businesses can stay in touch with their contacts and make sure they are ready to return to retail.

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