Sephora 

A world leader in prestige retail, Sephora combines expertise, innovation, and an entrepreneurial spirit to create an inviting shopping experience. The company’s unbiased approach to experiential retail encourages clients to explore the universe of beauty and wellness without fear.

Satish Malhotra, Executive Vice President and Chief Retail and Operating Officer

Upon joining Sephora in 1999, Satish Malhotra became part of the inaugural dotcom team, working in finance. Subsequently, he led the Sephora Inside JCPenney (SiJCP) initiative. In 2016, he was promoted to chief operating officer—assuming responsibility for supply chain, technology, strategy, Latin America, and SiJCP.

Innovation Award

Sephora responded to the pandemic by quickly closing all of its stores on March 17, 2020. It then set to work creating new health and safety protocols based on recommendations from the U.S. Centers for Disease Control and Prevention. Prior to reopening, it made use of its close contact with customers to communicate these guidelines so that the customers could reenter the stores safely.