Retail Embraces Safety: Shoppers Return
A poll conducted by the World Retail Forum with senior global retail executives found the following:
Design
%
Are using signage to assist with social distancing
Safety
%
Are offering Personal Protective Equipment for shoppers
Options
%
Currently have one-quarter of all sales being delivered or picked up curbside
Personal Service
%
Are currently offering or planning to offer personalized services (personal shopping appointments, live video shopping, etc.) for customers
Technology
%
Have upgraded or will upgrade their supply chain technology in the next six months
Change
%
Are having about half of their sales picked up by or delivered to customers
Source: World Retail Forum
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