Retail Virtual Store Tours Gets Highest Ratings
World Retail Forum Research & Insights: A poll conducted by with senior global retail executives found the following:
Communication
%
Are communicating changes/progress for their business to their customers
Experience
%
Rated our Virtual Retail Store Tours as very good to excelent
Safety
%
Believe they have a good plan to ensure shopper safety
Employees
%
Place the highest value on empathy in potential employees over other traits
Brand Story
%
Share their brand story with customers on their website
Resilience
%
Are sharing their company history to represent resilience to their customers
Source: World Retail Forum
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